How to implement
How can technology be brought to those people who really need it? We have identified the Norwegian model “Roadmap for service innovation” as a great tool/strategy for digital transformation of healthcare and care services.
We have reviewed all national strategies and guides for implementing distance spanning solutions in healthcare and social care in the nordics. The Norwegian model for digital transformation, Veikart for tjenesteinnovasjon (Roadmap for service innovation), have a proven track record of successful digital transformation of municipal social care services in more than 200 municipalities in Norway.
Roadmap for Service Innovation
The roadmap for service innovation is a guide where healthcare and social care personnel can access the support and tools to digitally transform their service models. It recognizes that 80% of the transformation relates to culture, leadership and organizational development and the remaining 20% is technology.
The steering committee of our collaboration has officially endorsed the Roadmap for service innovation as the guide/strategy for digital transformation of healthcare and care services. Our project promotes the use of the guide in all Nordic countries, and the guide is therefore translated to all Nordic languages.
Read the roadmap
Roadmap for service innovation
How can technology be brought to those people who need it and/or don’t know how to use it?
Kristin Standal, from the Norwegian Association of Local and Regional Authorities (KS) and Katarzyna Wikström, from Local Healthcare district of South Lapland, of Region Västerbotten in Sweden.